Understanding Your Insurance

When your doctor prescribes physical therapy, we request that each patient call their insurance company and ask what does their benefits cover for outpatient physical therap. Does the plan have copays or coinsurance? How many visits are allowed for outpatient physical therapy? If the deductible applies, has it been met? Is a referral is required? Is authorization required? The patient should always understand how their insurance works for them.

We are providers for the following plans:

  • AARP
  • Aetna
  • Amerihealth Caritas District of Columbia (DC Medicaid)
  • Blue Cross Blue Shield (FEP, PPO, HMO, POS)
  • Cigna
  • Department of Labor (Worker’s Comp)
  • Gallagher Bassett
  • Great West
  • Government Employees Health Association (GEHA)
  • Health Services for Children w/ Special Needs (HSCSN)
  • Liberty Mutual

  • Mail Handlers
  • MD IPA
  • Medicare
  • Medstar Family Choice (DC Medicaid)
  • NCAS
  • National Association of Letter Carriers (NALC)
  • Tricare
  • Trusted Health Plans (DC Medicaid)
  • United Health Care
  • United Health Care Medicare Advantage Plan
  • USAA
  • Zurich

We will accept Motor Vehicle Accident injuries, however, we prefer not to accept third party insurance. Healing Hands will bill the patient’s own PIP (Personal Injury Protection) or Med Pay directly. Healing Hands will review each accident case on a case by case basis, to learn the totality of the entire accident and determine the outcome of treatment with our office. Healing Hands has the right to refuse any Motor Vehicle Accident case.

Worker’s Compensation injuries are accepted with PRIOR authorization from the Worker’s Compensation Insurance. Healing Hands will need the prescription for physical therapy, case/claim #, case/claim adjuster’s name and phone #, and the date of injury in order to obtain authorization.

Please don’t hesitate to call with any questions concerning your health insurance.